Privacy Policy

Last updated: October 16, 2026

This Privacy Policy explains how Medilente Pharma ("we", "us", "our") collects, uses, discloses and protects information when you visit this website or submit an enquiry through it. By using this website, you agree to the practices described in this policy.

1. Information We Collect

We collect information in two ways:

a) Information you provide to us

• Full name
• Mobile number
• Email address (optional)
• City / State
• What you're looking for (e.g. PCD franchise, monopoly distribution, bulk order)
• Any message or requirement details you choose to share

b) Information collected automatically

• IP address, browser type and device information
• Pages viewed and general usage behaviour on this site
• Ad click identifiers and campaign parameters (such as utm_source, utm_campaign and Meta's fbclid) when you arrive via an advertisement
• Cookies and similar technologies set by the Meta (Facebook/Instagram) Pixel, where enabled

2. How We Use Your Information

• To respond to your enquiry about our products, PCD franchise or distribution opportunities
• To contact you by phone, SMS, WhatsApp or email regarding your enquiry
• To improve this website and our advertising performance
• To measure and optimise our Meta (Facebook/Instagram) advertising campaigns
• To comply with applicable legal obligations

We do not use the information you submit to sell, market or ship any pharmaceutical product to you directly through this website. This website is used solely to generate business enquiries (franchise, distribution and manufacturing).

3. Advertising & Cookies

This website may use the Meta Pixel and similar advertising technologies to understand which ads led to an enquiry and to show you more relevant ads on Facebook and Instagram. These tools may set cookies or use similar identifiers on your device.

You can control or opt out of personalised advertising through:

• Your Meta (Facebook) Ad Preferences settings
• Your browser's cookie settings
• Industry opt-out tools such as the Your Online Choices platform, where available in your region

4. How We Share Your Information

We do not sell your personal information. We may share the information you submit with:

• Our internal sales/franchise team and marketing partners (including Pharma Franchise Club, who assist in managing enquiries generated from this website) so they can follow up with you
• Service providers who help us operate this website, send emails or store enquiry data, under confidentiality obligations
• Authorities, where required to comply with a legal obligation, or to protect our rights

5. Data Retention

We retain enquiry information for as long as reasonably necessary to respond to your enquiry and for legitimate business record-keeping, unless a longer retention period is required by law or you request earlier deletion.

6. Your Rights & Choices

You may contact us at any time to:

• Request a copy of the information we hold about you
• Ask us to correct inaccurate information
• Request deletion of your information, subject to legitimate business or legal requirements
• Withdraw consent to be contacted

To exercise any of these rights, please reach out using the contact details below.

7. Data Security

We take reasonable technical and organisational measures to protect the information you share with us from unauthorised access, alteration or disclosure. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

This website is intended for business enquiries from adults (18 years and older) interested in franchise, distribution or manufacturing opportunities. We do not knowingly collect information from children.

9. Third-Party Links

This website may contain links to third-party sites (such as our social media pages). We are not responsible for the privacy practices or content of those external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

• Email: support@pharmafranchiseclub.com
• Phone: +91-9882427969
• Address: Plot No. 288, First Floor, Industrial Area, Phase-2, Panchkula, Haryana 134109